After starting an online application or online request, you have 60 days to complete it.
You can see the days remaining to submit your application on your account Welcome Page.
Access Key was an interim step while the Government of Canada was putting in place new, cost-effective solutions which would provide improved user choice and convenience, securely.
For questions about GCKey, please call 1-855-438-1102.
This code is only valid for 60 days from the date you get it.
You can only send more documents to support your application if we ask for them.
If you do change an answer, you may need to update other answers or answer more questions based on your changes. You can use your personal checklist code, which is valid for 60 days, to get your document checklist once you are logged into your account.
Don't use your browser's "Back" and "Forward" buttons (the arrows in the top left corner of the screen). If you are starting or continuing your application in your account, your answers and uploaded files will be saved.
Credential authentication does not reveal or confirm identity to the government website.Sign-In Partners are groups like banks and credit unions that partner with Secure Key Technologies (a company that provides online identity services).If you’re their customer, you can use the same login that you use to sign in to your bank or credit union, to access Government of Canada services.For questions about Sign-In Partner (Secure Key Concierge), please call: It is a secure means to recognize a user when accessing government services online.For questions about Sign-In Partner (Secure Key Concierge), please call: This is a secure way for you to sign into your online account using information you already have.